The Best Communication Books of All Time (2024)

Crucial Conversations teaches you how to handle difficult conversations at work and home, especially when people have opposing opinions, strong feelings, and the outcome matters. The book gives you tools and strategies to speak honestly yet respectfully, so you can communicate your thoughts and needs, while maintaining good relationships.

Never Split the Difference shows how to win negotiations and communicate more influentially. Chris Voss perfected his techniques over 25 years at the FBI, negotiating with kidnappers and terrorists. He says we should work with emotions not just reason, demonstrate empathy, use open-ended questions and educate ourselves about cognitive biases.

How to Win Friends and Influence People is a guide to getting along with others. Dale Carnegie says people are "creatures of emotion" that desperately desire a feeling of importance. We can provide that feeling with our sincere enthusiasm, consideration, interest and appreciation.

Nonviolent Communication shows us how to have healthy relationships through openly and honestly communicating our observations, feelings, needs and requests. This book can help us move past dysfunctional communication habits we learned growing up including guilt tripping, being passive aggressive, blaming, labelling and judging others as good or bad.

"What Every BODY Is Saying" by Joe Navarro is a guide to understanding body language, written by a former FBI agent. The book offers science-backed insights to help you communicate better and read people's nonverbal signals to understand their true thoughts and feelings.

Getting to Yes is the most important book on negotiation, according to many professionals. It comes from leaders of The Harvard Negotiation Project, who wanted to help people negotiate agreements with less time and friction. The four steps of the method are: people, interests, options and criteria.

"Made to Stick" by Chip and Dan Heath teaches how to explain your ideas and thoughts so they capture attention, persuade others, and stick in people's minds. Learn why some ideas become popular and others fail using their research-based SUCCESs framework, which outlines six key principles: Simple, Unexpected, Concrete, Credible, Emotions, and Stories.

Influence is about six principles of persuasion useful for sales, marketing, and negotiation. Professor Robert Cialdini backs his ideas with a lot of science research. The six principles are: reciprocity, commitment and consistency, social proof, liking, authority and scarcity.

"The 5 Love Languages" by Gary Chapman explains that people show and feel love in five main ways: Words of Affirmation, Acts of Service, Receiving Gifts, Quality Time, and Physical Touch. By figuring out which of these love languages matter most to you and your partner, you can enrich your marriage or relationship by showing love in the way that makes each other feel most appreciated and loved.

Pre-Suasion shows a new side of influence. It's about everything that happens BEFORE you ask someone to say yes to your proposal. Professor Robert Cialdini has distilled hundreds of scientific studies to prove that how you FRAME a message from the beginning is crucial to its success.